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Customer Testimonials

Testimonials

Happy Chem-Dry Customer

Dear Performance Chem-Dry:

We were very impressed with your new business. The day we called to have some area rugs cleaned we received a convenient appointment. The rugs were cleaned and returned as promised. You even got those stains on the porch rugs out that I thought were our's forever. The braided rugs from the kitchen show their true colors again and having the protectorant on them will allow me to easily remove the grandchildren's meal remnants. Thank you for excellent service and a job well done.

-Mike and Sue Early Davidson

Dear Performance Chem-Dry:

Description Of Work: Cleaned and applied Scotchguard to our light beige carpet in three rooms and our 26-step stairway. This was followed with "raking" to raise the carpet's knap to help drying and to inhance it's appearance. Also cleaned the sofa and it's throw-pillows and applied Scotchguard . Member Comments: There is only the two of us and so our carpet probably wasn't a challenge for cleaning. Never the less it is important for our allergies/health the carpet and furniture be thoroughly cleaned every year and with the correct chemicals. We called Jay (owner) and were given an appointment within two days. Leonard was our technician and he called early the day of the appointment to confirm before coming. He was punctual, polite, neat, and very meticulous and we helped move what was necessary. In 90 minutes he had it all done and we are very satisfied with the results. If you call for appointment, be specific about what you want done. If you have a lot of really bad stains, or the carpet is badly worn, tell them upfront. If you aren't sure, request they come look and provide a quote. Use their special offers/promotions and you can get good discounts.

-Buck & Bonnie Davis Concord, NC

Dear Performance Chem-Dry:

After Leonard got to job and started cleaning carpet I added another room. Leonard did a fantastic job. My carpet throughout my house looks brand new again. The small amount of water used and the extraction makes drying very fast. The smell was so fresh and clean. Leonard of Performance Chem Dry did an excellent job. When I decided to clean my carpet I immediately went to Angie's List to find a service provider. There were many good carpet cleaners listed. I did want an extraction service and I actually called 2 others before calling Performance Chem Dry. The reason I chose Chem Dry was because a real person actually answered the phone. The other 2 were answering machines and I did leave a message but it took awhile for them to call me back and of course I had already scheduled with Chem Dry. It definitely pays to answer the phone when a customer is looking for a service because they will call someone else. The service was great, my carpet is clean, it smells wonderful. I will call Chem Dry next time I clean my carpets.

-JUDY KAKAVITSAS Charlotte, NC

Dear Performance Chem-Dry:

They did a fabulous job! Very pleased with the outcome. Will definitely use them again in the future!

-Christy M.

Dear Performance Chem-Dry:

Excellent service. Our technician was Jacob and he was professional, thorough, explained everything and was respectful of our home. The carpets look great and we will DEFINITELY work with these folks again!

-Mathew D.

Dear Performance Chem-Dry:

I had 13 stairs, hallway, bonus room and 3 bedrooms cleaned. I was amazed at the outcome. All stains were removed. I was ready to buy new carpet within the next year but I think I can go three years now by using this company every 6-12 months. This is a great company. I was so pleased with all the customer service. They were top notch from the first phone call to final cleaning. The appointment representative was so helpful, sweet, and accomodating.Leonard was the technician. He was great! Very pleasant and professional. He explained every aspect of the process. Will definitely recommend him. Very trustworthy. Wonderful company. I can not say enough great things about them!!!!!

-Deborah B.